Privacy Policy for Check My Grant (checkmy-grant.co.za)

Welcome to Check My Grant (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website checkmy-grant.co.za (“Site”).

Our About Us policy is written in clear and simple language to make it easy for all visitors to understand. It is also aligned with South Africa’s Protection of Personal Information Act (POPIA) and designed to meet global privacy standards.

1. Our Commitment to Your Privacy

  • We respect your right to privacy.
  • We only collect the minimum data required to provide our services.
  • We never sell, rent, or trade your personal information.
  • We strive to maintain transparency at all times.

2. Information We Collect

a. Personal Information

When you use our Site to check your grant status, you may be asked to provide:

  • Your South African ID number
  • The cell phone number linked to your grant application

These details are used only for checking your status. We do not store, save, or keep this information after the process is complete.

b. Non-Personal Information

We also collect certain technical information automatically to improve your experience, such as:

  • Browser type and version
  • Device type and operating system
  • IP address (used anonymously for analytics)
  • Pages you visit on our Site and how long you stay

This data is non-identifiable and used only for performance monitoring.

3. How We Use Your Information

  • Grant Status Check: Your ID number and phone number are processed to retrieve your application details.
  • Analytics: We analyze anonymized data to understand how our Site is used and how we can improve.
  • Functionality: Technical information helps ensure smooth performance.
  • Compliance: We may use limited data to comply with legal obligations if required.

We do not use your personal details for advertising or marketing.

4. Legal and Regulatory Disclosure

We only share information in limited cases:

  • To process your request with trusted service providers.
  • When legally required by courts, regulators, or government authorities.
  • To protect the rights, safety, or integrity of our platform.

We do not share your personal details with third-party marketers or advertisers.

5. Cookies and Tracking Technologies

We use cookies to improve user experience. Types include:

  • Essential cookies: Required for the website to function.
  • Analytics cookies: Help us understand traffic and site usage.

You can disable cookies in your browser settings, though some features may not work as intended.

6. Your Rights Under POPIA

You have the right to:

  • Access personal information we may hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of personal information (where applicable).
  • Withdraw consent to data processing.
  • Lodge a complaint with the Information Regulator if needed.

To exercise these rights, contact us using the details in Section 11.

7. Security Measures

We apply strong safeguards to protect your information, including:

  • Encrypted communication through HTTPS.
  • Limited collection of sensitive data.
  • No long-term storage of personal identifiers like ID numbers.

Although we use industry-standard practices, no system is completely secure. We encourage you to protect your own information by avoiding use of public devices.

8. Links to Other Websites

While we may sometimes mention government or grant-related resources, our Privacy Policy applies only to checkmy-grant.co.za. We are not responsible for the privacy practices of other websites.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If a minor provides personal data, please notify us immediately so we can delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new Effective Date. Please review it regularly to stay informed.

FAQS

Q1: Do you store my ID number or phone number?

Answer: No. We only use your ID and phone number to process your grant status check. Once the process is complete, the information is discarded.

Q2: Is Check My Grant linked to SASSA?

Answer: No. We are an independent platform designed to make grant status checks more accessible. We do not represent or act on behalf of SASSA.

Q3: What happens if I enter the wrong information?

Answer: If your details are incorrect, the system may not be able to retrieve your grant status. Simply re-enter the correct information to proceed.

Q4: Do you use my data for advertising?

Answer: No. We do not sell or use your personal data for advertising or promotional campaigns.

Q5: How do you protect my privacy online?

Answer: We use encryption, secure connections, and strict data handling policies to ensure your information is processed safely.

Q6: Can I request deletion of my data?

Answer: Yes, although we typically do not retain your personal data. If you believe any of your details remain in our systems, you can request immediate deletion.

Q7: Do you place third-party ads on your website?

Answer: We may display ads to support our platform, but these do not use your personal data from grant checks.

Q8: What type of cookies do you use?

Answer: We only use essential cookies for functionality and anonymized analytics cookies. We do not use tracking cookies for marketing purposes.

Q9: Can I use the website without providing my ID number?

Answer: No. Your ID number is necessary to retrieve your grant application status from the official database. Without it, we cannot process your request.

Q10: Will my information ever be shared with third parties?

Answer: Only in very limited cases, such as trusted technical service providers or when legally required. We do not share data with advertisers or marketers.

Q11: Is my browsing activity tracked?

Answer: We only collect anonymized browsing statistics to improve our Site. These statistics cannot be used to identify individual users.

Q12: How often do you update your privacy policy?

Answer: We review and update this policy periodically, especially if there are legal, regulatory, or operational changes. The effective date is always shown at the top.

Final Words

At Check My Grant, we understand that your personal data is sensitive. We also know that peace of mind matters when using an online platform. That’s why we built our system around three simple principles: security, transparency, and respect.