How to Check Your SASSA SRD Status via Moya App & WhatsApp

If you’ve applied for the SASSA SRD R350/R370 grant, one of the most common questions is: “How do I check my application status?” The good news is SASSA now makes it easy with the SASSA SRD Status via Moya App & WhatsApp option. This guide will show you exactly how to do a sassa status check using these platforms, step by step.

Click here to do a SASSA Status Check

How to Check Your SASSA SRD Status via Moya App & WhatsApp

Why Checking Your SASSA SRD Status Is Important

Knowing your SRD status saves you time and stress. It lets you:

Confirm if your application was approved or disapproved
Prepare for follow-ups or appeals if necessary
Avoid unnecessary visits to SASSA offices

Tip: Always check your status before contacting SASSA — it helps you know exactly what’s going on.

How to Download and Use Moya App

The Moya App is a free, zero-rated platform that allows South Africans to access various services without using data. Here’s how to check your SRD status on Moya:

Download Moya App from Google Play Store or Apple App Store.
Open the app — it’s free to use, no data required.
Navigate to the SASSA SRD section.
Enter your ID number and personal details.
Click Check Status.

Pro Tip: Keep your ID and personal info ready for faster access.

How to Check SRD Status via WhatsApp

SASSA also allows you to check your SRD status via WhatsApp. Here’s how:

Save SASSA’s WhatsApp number: 082 046 8553.
Open WhatsApp and start a chat with the number.
Type “Hi” or “Status” to begin the automated conversation.
Follow the prompts and provide your ID number when asked.
Your status will appear in the chat almost instantly.

Quick Tip: Use WhatsApp messages instead of calling SASSA — it’s faster and often avoids long wait times.

Understanding Your SASSA SRD Status

Approved:
Your payment is being processed and will be paid on the scheduled date.

Pending:
Your application is still under review. Check again in a few days.

Disapproved:
You may need to appeal or resubmit your application with correct details.

Pay Points:
Collection at authorized pay points, such as retail stores.

Common Reasons for Disapproved Applications

5. Common Reasons for Disapproved Applications

Understanding why applications are disapproved helps you avoid mistakes:

Incorrect or missing personal information
Receiving another social grant
Not meeting eligibility criteria

Tip: Fix these issues before submitting an appeal or reapplying.

Tips for a Smooth Status Check

You can easily check your SASSA SRD Status via Moya App and WhatsApp without using any mobile data. These platforms provide a simple and free way to track your application status, payment dates, and approval updates. If your application is declined, understanding how to appeal SASSA R370 Grant Application decisions is essential to ensure you don’t miss out on the financial support you qualify for.

Make sure you enter your ID correctly — one wrong digit can cause errors.
Use either Moya App or WhatsApp, not both at the same time, to avoid confusion.
Check your status regularly, especially around payment dates.
If disapproved, gather your documents and appeal immediately.

How to Appeal or Resubmit Your Application

If your application is disapproved:

Gather all supporting documents like ID, proof of income, or bank statements.
Submit an appeal via the SASSA SRD portal, email, or at your local office.
Keep track of your appeal status and respond promptly to any SASSA requests.

Tip: A clear and polite appeal letter increases your chances of success.

FAQs

Yes! Moya App is completely free and zero-rated, so you don’t use data when checking your SRD status.

Yes, you can use the Moya App or the official SASSA SRD website to check your status.

If your application is disapproved, gather your documents and submit an appeal or reapply following SASSA guidelines.

Updates usually take a few days after submitting your application or appeal. It’s best to check regularly.

Yes, both platforms will usually indicate the payment status along with your application status.

Final Words

Checking your SASSA SRD status doesn’t have to be stressful. With Moya App and WhatsApp, you can quickly see whether your application is approved, pending, or disapproved — all from the comfort
of your phone.
Remember to keep your ID handy, check regularly, and save screenshots of your status. Being proactive ensures you get your grant without unnecessary delays.

How to Check Your SASSA SRD Status via Moya App & WhatsApp